Lives Touched
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Journey into the Heart of Dotlines Social – Our stories, values, visions.
The Bangladesh Microinsurance Market Development Programme (BMMDP) is spearheading the "Livestock Insurance Facilitation through Veterinary and Related Value-Added Services" project, which focuses on enhancing the…
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The Oporajita Project is a transformative initiative aimed at empowering 600 women garment workers (WGWs) who have been left behind by equipping them with essential…
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This project aimed to empower Dalit students by teaching them digital skills and freelancing to earn income and improve their futures. A total of 150…
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Behind every number, a better future
Entrepreneur
Youth
Farmer
Woman
This gallery showcases our collaborative projects with communities—from internet access and e-learning to Insurtech and healthcare solutions. See how innovation and partnership are creating real impact.
I am deeply grateful to SSD-TECH for their outstanding work in equipping Oporajita's trained cohort of out-of-work women garment workers with crucial skills in ICT and eCommerce. The training was not only timely but also highly valued by the participants, who considered it essential for their entrepreneurial journey and mentioned it was the most enjoyable program they’ve experienced among all the training programs conducted by iDE.
We truly appreciate the dedication and professionalism that Dotlines Social Enterprise Limited has brought to the Uplifting Vulnerable Communities Livelihood Pathway through Digital Access project. Your team has consistently shown commitment, and we believe the collaboration can be even more efficient if they take full ownership of managing all their activities independently. We are confident that your skilled and cordial team is more than capable of handling this responsibility, which will further streamline our work together. Thank you once again for your continued support, and we look forward to strengthening our partnership.
It's an honor to work with Dotlines in our Uplifting Vulnerable Communities Livelihood Pathway Through Digital Access- UVCLPDA Project. The E-commerce training sessions was very helpful for our group members. They have enjoyed it a lot. I hope it will help them to make their E-Commerce Business easier for their entrepreneur journey.
Each company, product, and service is a consortium partner of Dotlines Group. By collaborating across initiatives and opening new areas as needed, we expand the reach of our projects. Through this shared ecosystem, we provide field-ready solutions that help NGOs work faster, reach more people, and track impact.
At Carnival Internet, we promote digital inclusion in Bangladesh by expanding high-speed fiber-optic connectivity to underserved regions. Our Wi-Fi Haat initiative has connected over 1.1 million users through 15,000 hotspots, providing internet access and essential services to rural communities. With Carnival, remote areas gain access to essential tools for education, healthcare, commerce, and social connection. We are committed to ensuring every community can connect, learn, and grow.
We promote financial protection and inclusion among our communities with Carnival Assure, offering easy, transparent, and affordable insurance solutions. This aligns with our commitment to empowering people to secure their futures with accessible financial services.
Recognizing the importance of health, Carnival Care brings telemedicine services directly to rural and urban households. From eDoctor consultations to home sample collection and eMedicine delivery, we help bridge the healthcare gap using digital solutions.
Our technology backbone is strengthened by SSD-Tech, a leader with over 17 years of experience in providing innovative platform services like SMS, Voice SMS, Visual IVR, Chatbots, and flexible enterprise solutions, enabling our social initiatives to reach wider audiences efficiently.
To build capacity, Ghoori Learning offers more than 200 courses across 12 categories, engaging 1.2 million learners. Through targeted programs, such as training 2,600 women in digital literacy, eCommerce, and freelancing, we foster skill development at the grassroots level.
For entrepreneurs and small businesses in our network, eCourier ensures reliable logistics services from product delivery to COD payment collection and warehousing , making it easier for rural and urban merchants to thrive in the growing e-commerce landscape.
Through platforms like bseller, Lattu, and iCarnival, we enable rural entrepreneurs and resellers to access wider markets, offering over 12,000 products across 120 categories to more than 31,137 resellers. This integration supports income generation and entrepreneurship in communities we serve.
RutiRuji is a job portal that empowers blue-collar and grey-collar job seekers. The company's mission is to tackle the lack of formal job opportunities and the digital divide that excludes less-educated individuals from the job market. The platform creates employment opportunities for a variety of service sector workers, including security guards, cleaners, delivery agents, factory workers, etc. It offers a simplified job search, guided CV creation, and skill development support.
The Eastern Pickle Company shares a "Taste of Home, Handmade with Heart" through its artisanal products. Primarily an online-based business, but also has a physical store in Gulshan. It all began with a simple idea: take the flavors of home, and share them with the world. EPC began with pickles—handmade, full of memories, and now has three main lines: pickles, sauces, and spices. All items are handmade with heart and a commitment to quality. The pickles are crafted with a sense of nostalgia, while the sauces are made to satisfy "Bengali cravings." Their spices are described as "earthy, pure, and grown with love in rural fields," reflecting a focus on ethical sourcing and supporting local farmers. This dedication to handcrafted products and a direct connection to ingredient origins highlights the company's social and environmental responsibility, making it a model for sustainable business.
Dotlines Bangladesh provides a platform to enhance customer experiences under the brand name Pulse. Pulse reaches audiences, guides them through rich audio-visual experiences, engages them with intelligent chatbots, and builds loyalty through referral programs — all within a single powerful platform. It offers interactive services such as Visual IVR, chatbots, referral platforms, and more. Dotlines Bangladesh initially launched Pulse on a pilot basis.
Starting with Dotlines Group, our journey began in 2004. Since then, we have worked on various development projects across different sectors, beginning in 2009. In 2023, we established Dotlines Social Enterprise Ltd. as a separate entity to focus on community empowerment through technology and innovation. Dotlines Group was founded with a clear vision to simplify business and life, and over the years, companies under the Dotlines umbrella have collaborated closely with nonprofit development partners and social welfare organizations.
Starting as a system integrator, Dotlines has successfully delivered infrastructure, business solutions, and equipment for numerous projects. Guided by the motto “Simplify Business, Simplify Life,” we provide practical, scalable solutions tailored to the unique needs of our clients and partners.
In 2023, Dotlines established Dotlines Social Enterprise (DSE) as a dedicated arm to focus on social impact. DSE works with development partners, government bodies, and the private sector to empower communities through innovation, with a strong emphasis on projects with INGOs. DSE has implemented projects that trained women garment workers as entrepreneurs, supported farmers with agricultural services, promoted livestock insurance in rural areas, and organized health and capacity-building programs with international partners.
Every milestone is a reminder of how far we've come and why we keep moving forward.
This project supported 150 aspiring entrepreneurs,120 females and 30 males by providing digital literacy training, including a two-day e-commerce course, which helped them manage online businesses and reach a wider customer base. Beyond e-commerce, 40 participants completed an intensive six-month freelancing training, opening new pathways for sustainable income and financial independence in the digital economy.
DSE trained 600 women garment workers on digital skills and online selling. Of these, 214 were ready to sell online, and 133 joined a support group to grow their businesses. This program promotes financial independence and digital inclusion.
DSE partnered with Swisscontact to help smallholder farmers in Kurigram get livestock insurance. This insurance offers financial protection and supports farmers' resilience.
At Dotlines, we believe teamwork and shared goals make us stronger. Our leaders bring different experiences and skills to drive social change through technology innovation. By working with many perspectives, we create solutions that are useful, future-ready, and make a real difference. This way, our work meets real needs and opens new opportunities for the communities we serve.
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